Refund policy

All sales are final.

Due to limited quantities and small-batch production, we do not accept returns, refunds, or exchanges unless the item arrives damaged or defective.

Damaged/Defective items

If you receive a damaged or defective item, contact us within 7 days of delivery with photos at:

terence@inflatablecastle.ca

We will replace the item if stock is available or issue store credit.

Incorrect adresses

We are not responsible for shipments sent to an incorrect adress enetred at checkout. Please double-check your information before placing your order.